Ingleton Avenue Surgery

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Do not submit emergency requests

We aim to respond to requests within 24 hours.

If your request is an emergency or you're not sure:


Phone 999 or go to A&E now if you have:

  • Signs of a heart attack (chest pain, pressure, heaviness or tightness across the chest)
  • Signs of a stroke (face dropping on one side, cannot hold both arms up, difficulty speaking)
  • Sudden confusion (unsure of own name or age)
  • Suicide attempt (by taking something or self-harming)
  • Severe difficulty breathing (not being able to get words out, choking or gasping)
  • A serious injury (e.g. after a serious accident)
  • Heavy bleeding (spraying, pouring or enough to make a puddle)
  • Severe injuries (after a serious accident or assault)
  • A seizure or fit (shaking, jerking, or unconscious & can’t be woken up)
  • Sudden, rapid swelling (of the lips, mouth, throat or tongue)
  • Labour or child birth (waters breaking, more frequent intense cramps (contractions), baby coming, or just born)
As it would appear on their medical records
For example, 14 9 1993
For example, when it started, any changes, worries, how it affects your day, or the help you're hoping for
For example, who you spoke to and any advice or treatment given